Refund Policy
Last updated: 1 June 2026
No fix, no fee
If we're unable to fix your device, you pay nothing for the diagnostic or attempted repair (doorstep visit charges may apply in select cities).
Refund eligibility
If you're not satisfied with a completed repair, raise a concern within 7 days. Our team will re-inspect and, where applicable, refund or re-do the work.
Processing time
Approved refunds are processed to the original payment method within 5–7 business days.
Contact
For any refund request, contact our support team with your booking reference and a description of the issue.
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